Greetings! We’re Brian and Susan Scaggs, owners of Kwik Kar Service Center in Rogers, AR. We opened our auto repair shop in 2003 based on a desire we both had to own a business. With Brian’s background in automotive repair and Susan’s background in business accounting, we moved from Indiana to northwest Arkansas to build our shop. We scouted the area and were drawn the mild climate and beautiful, natural surroundings. The Rogers community was economically inviting and perfect for raising a family.
Since 2003, Brian and Susan have enjoyed helping customers maintain their vehicles, providing honest service and making long term relationships. In the years we have owned and operated Kwik Kar, we have become experienced in taking care of customers’ needs, and strive to always provide excellent value for our service.
Our family has also grown up in northwest Arkansas. We have four grown children, who have all worked in our business at some time. Two have been through Northwest Arkansas Community College, one graduated from University of Arkansas, and our youngest now attends U of A as well. We truly love the area, and the many wonderful friends we have made here.
Brian has been working on cars since he was 16. His father owned a service station for a period of time, and Brian worked closely with him. It quickly became apparent that he has a natural aptitude for all things mechanical. His experience began with small engines, working on go-carts, minibikes, and other recreational vehicles. He became the go-to guy for many local farmers needing equipment repairs.
With his big heart, Brian is extremely friendly and caring. He has a strong sense of family that extends to his friends, employees, and customers. It is very important to him that our customers are treated with care and respect and leave satisfied with their experience at our shop
Susan put herself through college years ago as a single parent, graduating from Purdue University with an associate degree in graphic design, a bachelor’s degree in civil engineering, and a minor in business. During those years, she had to do her own vehicle maintenance and find a mechanic she could trust.
Those experiences gave her a strong ethical background of honesty and integrity in her work, and an equally strong desire to run a trustworthy business. At Kwik Kar, Susan has been instrumental in bookkeeping, business strategy, and financial planning, and marketing.