Greetings! We’re Brian and Susan Scaggs, owners of Kwik Kar Service Center in Rogers, AR. We opened our auto repair shop in 2003 based on a desire we both had to own a business. With Brian’s background in automotive repair and Susan’s background in business accounting, we moved from Indiana to northwest Arkansas to build our shop. We scouted the area and were drawn the mild climate and beautiful, natural surroundings. The Rogers community was economically inviting and perfect for raising a family.
Since 2003, Brian and Susan have enjoyed helping customers maintain their vehicles, providing honest service and making long term relationships. In the years we have owned and operated Kwik Kar, we have become experienced in taking care of customers’ needs, and strive to always provide excellent value for our service.
Our family has also grown up in northwest Arkansas. We have four grown children, who have all worked in our business at some time. Two have been through Northwest Arkansas Community College, one graduated from University of Arkansas, and our youngest now attends U of A as well. We truly love the area, and the many wonderful friends we have made here.
Brian has been working on cars since he was 16. His father owned a service station for a period of time, and Brian worked closely with him. It quickly became apparent that he has a natural aptitude for all things mechanical. His experience began with small engines, working on go-carts, minibikes, and other recreational vehicles. He became the go-to guy for many local farmers needing equipment repairs.
With his big heart, Brian is extremely friendly and caring. He has a strong sense of family that extends to his friends, employees, and customers. It is very important to him that our customers are treated with care and respect and leave satisfied with their experience at our shop
Susan put herself through college years ago as a single parent, graduating from Purdue University with an associate degree in graphic design, a bachelor’s degree in civil engineering, and a minor in business. During those years, she had to do her own vehicle maintenance and find a mechanic she could trust.
Those experiences gave her a strong ethical background of honesty and integrity in her work, and an equally strong desire to run a trustworthy business. At Kwik Kar, Susan has been instrumental in bookkeeping, business strategy, and financial planning, and marketing.
Robert has been working on cars “since the wheels fell off my hot wheels cars!” Born and raised in northwest Arkansas and southwest Missouri, he enjoys customer service and automotive maintenance. Outgoing and friendly, Robert is a service manager who can capably guide customers through their auto maintenance and repair needs.
Winnie is a skilled and enthusiastic technician who comes to work ready to go each day. He takes pride in his work, is intelligent, and always wants to learn more so he can be the best at what he does. He has eight years of experience in automotive repair.
Josh is one of our lube technicians with several years of experience and a great attitude. He has a wife and two boys, and enjoys caving and camping as well as painting, sculpting, and drawing. He is frequently found under the cars, draining old fluids and checking on the condition of parts.
Edouardo has been with us for 5 years and enjoys fixing customer's vehicles and making customers happy. In his spare time he enjoys working on cars, playing soccer and riding horses. He does compete in local soccer matches.
Cody has been employed here for 2 years now and his favorite part of working at Kwik Kar is helping customers with vehicle maintenance needs. "I have been service advisor with Kwik Kar for a little over a year before that I was a technician, I find great enjoyment of talking with people and answering questions about vehicles."
Joe enjoys being able to help people and has worked here for over 3 years. Family is number 1 for him. His hobbies which includes riding his Harley and working on his jeep and enjoys camping and fishing with family.
Employed for almost a year and Brett enjoys working with a great team and being able to provide great service to our customers. Brett enjoys hunting, fishing, working on cars, playing video games and spending time with his children and girlfriend
Employed for 6 months and his favorite part of working here is helping customers. "I enjoy taking walks on the beach that I've never been to and I like to work and race my race car and build and work on other projects.
Taylor has worked here 10 months now as a technician and enjoys working on cars here. He recently moved from southern California and in his free time enjoys wood working and fishing.
Employed here for a month and his favorite part of being with us is working with a good team and good atmosphere. "I have a passion for working on vehicles. I enjoy driving my old jeep and riding my Harley."